What This FAQ Covers and How to Use It
This FAQ is organised around the questions we actually get asked most — account setup, wallet deposits through bKash, Nagad, and Rocket, how withdrawals get verified, and what to do when your login isn't working on mobile. Each answer is written to give you the actual step, not just a pointer to another page. For deposits, the process starts inside your account
wallet: you select your method, copy the payment number shown, complete the transfer from your bKash, Nagad, or Rocket app, and the balance updates once confirmed. For withdrawals, verification runs through the same wallet you deposited with, so keeping your registered number active matters. If a question you have isn't listed here, our support team is reachable directly — contact details are
in the support section below. Availability of services depends on your local law and eligible region.
- bKash
- Nagad
- Rocket